multi-platform-media-manage/server/python/platforms/douyin.py

# -*- coding: utf-8 -*-
"""
抖音视频发布器
参考: matrix/douyin_uploader/main.py
"""

import asyncio
import os
import json
from datetime import datetime
from typing import List
from .base import (
    BasePublisher, PublishParams, PublishResult,
    WorkItem, WorksResult, CommentItem, CommentsResult
)


class DouyinPublisher(BasePublisher):
    """
    抖音视频发布器
    使用 Playwright 自动化操作抖音创作者中心
    """
    
    platform_name = "douyin"
    login_url = "https://creator.douyin.com/"
    publish_url = "https://creator.douyin.com/creator-micro/content/upload"
    cookie_domain = ".douyin.com"
    
    async def set_schedule_time(self, publish_date: datetime):
        """设置定时发布"""
        if not self.page:
            return
        
        # 选择定时发布
        label_element = self.page.locator("label.radio-d4zkru:has-text('定时发布')")
        await label_element.click()
        await asyncio.sleep(1)
        
        # 输入时间
        publish_date_str = publish_date.strftime("%Y-%m-%d %H:%M")
        await self.page.locator('.semi-input[placeholder="日期和时间"]').click()
        await self.page.keyboard.press("Control+KeyA")
        await self.page.keyboard.type(str(publish_date_str))
        await self.page.keyboard.press("Enter")
        await asyncio.sleep(1)
    
    async def handle_upload_error(self, video_path: str):
        """处理上传错误，重新上传"""
        if not self.page:
            return
        
        print(f"[{self.platform_name}] 视频出错了，重新上传中...")
        await self.page.locator('div.progress-div [class^="upload-btn-input"]').set_input_files(video_path)
    
    async def publish(self, cookies: str, params: PublishParams) -> PublishResult:
        """发布视频到抖音"""
        print(f"\n{'='*60}")
        print(f"[{self.platform_name}] 开始发布视频")
        print(f"[{self.platform_name}] 视频路径: {params.video_path}")
        print(f"[{self.platform_name}] 标题: {params.title}")
        print(f"[{self.platform_name}] Headless: {self.headless}")
        print(f"{'='*60}")
        
        self.report_progress(5, "正在初始化浏览器...")
        
        # 初始化浏览器
        await self.init_browser()
        print(f"[{self.platform_name}] 浏览器初始化完成")
        
        # 解析并设置 cookies
        cookie_list = self.parse_cookies(cookies)
        print(f"[{self.platform_name}] 解析到 {len(cookie_list)} 个 cookies")
        await self.set_cookies(cookie_list)
        
        if not self.page:
            raise Exception("Page not initialized")
        
        # 检查视频文件
        if not os.path.exists(params.video_path):
            raise Exception(f"视频文件不存在: {params.video_path}")
        
        print(f"[{self.platform_name}] 视频文件存在，大小: {os.path.getsize(params.video_path)} bytes")
        
        self.report_progress(10, "正在打开上传页面...")
        
        # 访问上传页面
        await self.page.goto(self.publish_url)
        await self.page.wait_for_url(self.publish_url, timeout=30000)
        
        self.report_progress(15, "正在选择视频文件...")
        
        # 点击上传区域
        upload_div = self.page.locator("div[class*='container-drag']").first
        async with self.page.expect_file_chooser() as fc_info:
            await upload_div.click()
        file_chooser = await fc_info.value
        await file_chooser.set_files(params.video_path)
        
        # 等待跳转到发布页面
        self.report_progress(20, "等待进入发布页面...")
        for _ in range(60):
            try:
                await self.page.wait_for_url(
                    "https://creator.douyin.com/creator-micro/content/post/video*",
                    timeout=2000
                )
                break
            except:
                await asyncio.sleep(1)
        
        await asyncio.sleep(2)
        self.report_progress(30, "正在填充标题和话题...")
        
        # 填写标题
        title_input = self.page.get_by_text('作品标题').locator("..").locator(
            "xpath=following-sibling::div[1]").locator("input")
        if await title_input.count():
            await title_input.fill(params.title[:30])
        else:
            # 备用方式
            title_container = self.page.locator(".notranslate")
            await title_container.click()
            await self.page.keyboard.press("Control+KeyA")
            await self.page.keyboard.press("Delete")
            await self.page.keyboard.type(params.title)
            await self.page.keyboard.press("Enter")
        
        # 添加话题标签
        if params.tags:
            css_selector = ".zone-container"
            for tag in params.tags:
                print(f"[{self.platform_name}] 添加话题: #{tag}")
                await self.page.type(css_selector, "#" + tag)
                await self.page.press(css_selector, "Space")
        
        self.report_progress(40, "等待视频上传完成...")
        
        # 等待视频上传完成
        for _ in range(120):
            try:
                count = await self.page.locator("div").filter(has_text="重新上传").count()
                if count > 0:
                    print(f"[{self.platform_name}] 视频上传完毕")
                    break
                
                # 检查上传错误
                if await self.page.locator('div.progress-div > div:has-text("上传失败")').count():
                    await self.handle_upload_error(params.video_path)
                
                await asyncio.sleep(3)
            except:
                await asyncio.sleep(3)
        
        self.report_progress(60, "处理视频设置...")
        
        # 关闭弹窗
        known_btn = self.page.get_by_role("button", name="我知道了")
        if await known_btn.count() > 0:
            await known_btn.first.click()
        
        await asyncio.sleep(2)
        
        # 设置位置
        try:
            await self.page.locator('div.semi-select span:has-text("输入地理位置")').click()
            await asyncio.sleep(1)
            await self.page.keyboard.press("Control+KeyA")
            await self.page.keyboard.press("Delete")
            await self.page.keyboard.type(params.location)
            await asyncio.sleep(1)
            await self.page.locator('div[role="listbox"] [role="option"]').first.click()
        except Exception as e:
            print(f"[{self.platform_name}] 设置位置失败: {e}")
        
        # 开启头条/西瓜同步
        try:
            third_part_element = '[class^="info"] > [class^="first-part"] div div.semi-switch'
            if await self.page.locator(third_part_element).count():
                class_name = await self.page.eval_on_selector(
                    third_part_element, 'div => div.className')
                if 'semi-switch-checked' not in class_name:
                    await self.page.locator(third_part_element).locator(
                        'input.semi-switch-native-control').click()
        except:
            pass
        
        # 定时发布
        if params.publish_date:
            self.report_progress(70, "设置定时发布...")
            await self.set_schedule_time(params.publish_date)
        
        self.report_progress(80, "正在发布...")
        print(f"[{self.platform_name}] 查找发布按钮...")
        
        # 点击发布
        publish_clicked = False
        for i in range(30):
            try:
                publish_btn = self.page.get_by_role('button', name="发布", exact=True)
                btn_count = await publish_btn.count()
                print(f"[{self.platform_name}] 发布按钮数量: {btn_count}")
                
                if btn_count > 0:
                    print(f"[{self.platform_name}] 点击发布按钮...")
                    await publish_btn.click()
                    publish_clicked = True
                
                await self.page.wait_for_url(
                    "https://creator.douyin.com/creator-micro/content/manage",
                    timeout=5000
                )
                self.report_progress(100, "发布成功")
                print(f"[{self.platform_name}] 发布成功! 已跳转到内容管理页面")
                return PublishResult(
                    success=True,
                    platform=self.platform_name,
                    message="发布成功"
                )
            except Exception as e:
                current_url = self.page.url
                print(f"[{self.platform_name}] 尝试 {i+1}/30, 当前URL: {current_url}")
                
                if "content/manage" in current_url:
                    self.report_progress(100, "发布成功")
                    print(f"[{self.platform_name}] 发布成功! 已在内容管理页面")
                    return PublishResult(
                        success=True,
                        platform=self.platform_name,
                        message="发布成功"
                    )
                
                # 检查是否有错误提示
                try:
                    error_toast = self.page.locator('[class*="toast"][class*="error"], [class*="error-tip"]')
                    if await error_toast.count() > 0:
                        error_text = await error_toast.first.text_content()
                        if error_text:
                            print(f"[{self.platform_name}] 检测到错误提示: {error_text}")
                            raise Exception(f"发布失败: {error_text}")
                except:
                    pass
                
                await asyncio.sleep(1)
        
        # 发布超时，保存截图
        screenshot_path = f"debug_publish_timeout_{self.platform_name}.png"
        await self.page.screenshot(path=screenshot_path, full_page=True)
        print(f"[{self.platform_name}] 发布超时，截图保存到: {screenshot_path}")
        raise Exception(f"发布超时（截图: {screenshot_path}）")
    
    async def get_works(self, cookies: str, page: int = 0, page_size: int = 20) -> WorksResult:
        """获取抖音作品列表"""
        print(f"\n{'='*60}")
        print(f"[{self.platform_name}] 获取作品列表")
        print(f"[{self.platform_name}] page={page}, page_size={page_size}")
        print(f"{'='*60}")
        
        works: List[WorkItem] = []
        total = 0
        has_more = False
        
        try:
            await self.init_browser()
            cookie_list = self.parse_cookies(cookies)
            await self.set_cookies(cookie_list)
            
            if not self.page:
                raise Exception("Page not initialized")
            
            # 访问创作者中心首页以触发登录验证
            await self.page.goto("https://creator.douyin.com/creator-micro/home")
            await asyncio.sleep(3)
            
            # 检查登录状态
            current_url = self.page.url
            if "login" in current_url or "passport" in current_url:
                raise Exception("Cookie 已过期，请重新登录")
            
            # 调用作品列表 API
            cursor = page * page_size
            api_url = f"https://creator.douyin.com/janus/douyin/creator/pc/work_list?scene=star_atlas&device_platform=android&count={page_size}&max_cursor={cursor}&cookie_enabled=true&browser_language=zh-CN&browser_platform=Win32&browser_name=Mozilla&browser_online=true&timezone_name=Asia%2FShanghai&aid=1128"
            
            response = await self.page.evaluate(f'''
                async () => {{
                    const resp = await fetch("{api_url}", {{
                        credentials: 'include',
                        headers: {{ 'Accept': 'application/json' }}
                    }});
                    return await resp.json();
                }}
            ''')
            
            print(f"[{self.platform_name}] API 响应: has_more={response.get('has_more')}, aweme_list={len(response.get('aweme_list', []))}")
            
            aweme_list = response.get('aweme_list', [])
            has_more = response.get('has_more', False)
            
            for aweme in aweme_list:
                aweme_id = str(aweme.get('aweme_id', ''))
                if not aweme_id:
                    continue
                
                statistics = aweme.get('statistics', {})
                
                # 获取封面
                cover_url = ''
                if aweme.get('Cover', {}).get('url_list'):
                    cover_url = aweme['Cover']['url_list'][0]
                elif aweme.get('video', {}).get('cover', {}).get('url_list'):
                    cover_url = aweme['video']['cover']['url_list'][0]
                
                # 获取标题
                title = aweme.get('item_title', '') or aweme.get('desc', '').split('\n')[0][:50] or '无标题'
                
                # 获取时长（毫秒转秒）
                duration = aweme.get('video', {}).get('duration', 0) // 1000
                
                # 获取发布时间
                create_time = aweme.get('create_time', 0)
                publish_time = datetime.fromtimestamp(create_time).strftime('%Y-%m-%d %H:%M:%S') if create_time else ''
                
                works.append(WorkItem(
                    work_id=aweme_id,
                    title=title,
                    cover_url=cover_url,
                    duration=duration,
                    status='published',
                    publish_time=publish_time,
                    play_count=int(statistics.get('play_count', 0)),
                    like_count=int(statistics.get('digg_count', 0)),
                    comment_count=int(statistics.get('comment_count', 0)),
                    share_count=int(statistics.get('share_count', 0)),
                ))
            
            total = len(works)
            print(f"[{self.platform_name}] 获取到 {total} 个作品")
            
        except Exception as e:
            import traceback
            traceback.print_exc()
            return WorksResult(
                success=False,
                platform=self.platform_name,
                error=str(e)
            )
        
        return WorksResult(
            success=True,
            platform=self.platform_name,
            works=works,
            total=total,
            has_more=has_more
        )
    
    async def get_comments(self, cookies: str, work_id: str, cursor: str = "") -> CommentsResult:
        """获取抖音作品评论 - 通过访问视频详情页拦截评论 API"""
        print(f"\n{'='*60}")
        print(f"[{self.platform_name}] 获取作品评论")
        print(f"[{self.platform_name}] work_id={work_id}, cursor={cursor}")
        print(f"{'='*60}")
        
        comments: List[CommentItem] = []
        total = 0
        has_more = False
        next_cursor = ""
        captured_data = {}
        
        try:
            await self.init_browser()
            cookie_list = self.parse_cookies(cookies)
            await self.set_cookies(cookie_list)
            
            if not self.page:
                raise Exception("Page not initialized")
            
            # 设置 API 响应监听器
            async def handle_response(response):
                nonlocal captured_data
                url = response.url
                # 监听评论列表 API - 抖音视频页面使用的 API
                # /aweme/v1/web/comment/list/ 或 /comment/list/
                if '/comment/list' in url and ('aweme_id' in url or work_id in url):
                    try:
                        json_data = await response.json()
                        print(f"[{self.platform_name}] 捕获到评论 API: {url[:100]}...", flush=True)
                        # 检查响应是否成功
                        if json_data.get('status_code') == 0 or json_data.get('comments'):
                            captured_data = json_data
                            comment_count = len(json_data.get('comments', []))
                            print(f"[{self.platform_name}] 评论 API 响应成功: comments={comment_count}, has_more={json_data.get('has_more')}", flush=True)
                    except Exception as e:
                        print(f"[{self.platform_name}] 解析评论响应失败: {e}", flush=True)
            
            self.page.on('response', handle_response)
            print(f"[{self.platform_name}] 已注册评论 API 响应监听器", flush=True)
            
            # 访问视频详情页 - 这会自动触发评论 API 请求
            video_url = f"https://www.douyin.com/video/{work_id}"
            print(f"[{self.platform_name}] 访问视频详情页: {video_url}", flush=True)
            await self.page.goto(video_url, wait_until="domcontentloaded", timeout=30000)
            await asyncio.sleep(5)
            
            # 检查登录状态
            current_url = self.page.url
            if "login" in current_url or "passport" in current_url:
                raise Exception("Cookie 已过期，请重新登录")
            
            # 等待评论加载
            if not captured_data:
                print(f"[{self.platform_name}] 等待评论 API 响应...", flush=True)
                # 尝试滚动页面触发评论加载
                await self.page.evaluate('window.scrollBy(0, 300)')
                await asyncio.sleep(3)
            
            if not captured_data:
                # 再等待一会
                await asyncio.sleep(3)
            
            # 移除监听器
            self.page.remove_listener('response', handle_response)
            
            # 解析评论数据
            if captured_data:
                comment_list = captured_data.get('comments') or []
                has_more = captured_data.get('has_more', False) or captured_data.get('has_more', 0) == 1
                next_cursor = str(captured_data.get('cursor', ''))
                total = captured_data.get('total', 0) or len(comment_list)
                
                print(f"[{self.platform_name}] 解析评论: total={total}, has_more={has_more}, comments={len(comment_list)}", flush=True)
                
                for comment in comment_list:
                    cid = str(comment.get('cid', ''))
                    if not cid:
                        continue
                    
                    user = comment.get('user', {})
                    
                    # 解析回复列表
                    replies = []
                    reply_list = comment.get('reply_comment', []) or []
                    for reply in reply_list:
                        reply_user = reply.get('user', {})
                        replies.append(CommentItem(
                            comment_id=str(reply.get('cid', '')),
                            work_id=work_id,
                            content=reply.get('text', ''),
                            author_id=str(reply_user.get('uid', '')),
                            author_name=reply_user.get('nickname', ''),
                            author_avatar=reply_user.get('avatar_thumb', {}).get('url_list', [''])[0] if reply_user.get('avatar_thumb') else '',
                            like_count=int(reply.get('digg_count', 0)),
                            create_time=datetime.fromtimestamp(reply.get('create_time', 0)).strftime('%Y-%m-%d %H:%M:%S') if reply.get('create_time') else '',
                            is_author=reply.get('is_author', False),
                        ))
                    
                    comments.append(CommentItem(
                        comment_id=cid,
                        work_id=work_id,
                        content=comment.get('text', ''),
                        author_id=str(user.get('uid', '')),
                        author_name=user.get('nickname', ''),
                        author_avatar=user.get('avatar_thumb', {}).get('url_list', [''])[0] if user.get('avatar_thumb') else '',
                        like_count=int(comment.get('digg_count', 0)),
                        reply_count=int(comment.get('reply_comment_total', 0)),
                        create_time=datetime.fromtimestamp(comment.get('create_time', 0)).strftime('%Y-%m-%d %H:%M:%S') if comment.get('create_time') else '',
                        is_author=comment.get('is_author', False),
                        replies=replies,
                    ))
                
                print(f"[{self.platform_name}] 解析到 {len(comments)} 条评论", flush=True)
            else:
                print(f"[{self.platform_name}] 未捕获到评论 API 响应", flush=True)
            
        except Exception as e:
            import traceback
            traceback.print_exc()
            return CommentsResult(
                success=False,
                platform=self.platform_name,
                work_id=work_id,
                error=str(e)
            )
        finally:
            await self.close_browser()
        
        result = CommentsResult(
            success=True,
            platform=self.platform_name,
            work_id=work_id,
            comments=comments,
            total=total,
            has_more=has_more
        )
        result.__dict__['cursor'] = next_cursor
        return result
    
    async def get_all_comments(self, cookies: str) -> dict:
        """获取所有作品的评论 - 通过评论管理页面"""
        print(f"\n{'='*60}")
        print(f"[{self.platform_name}] 获取所有作品评论")
        print(f"{'='*60}")
        
        all_work_comments = []
        captured_comments = []
        captured_works = {}  # work_id -> work_info
        
        try:
            await self.init_browser()
            cookie_list = self.parse_cookies(cookies)
            await self.set_cookies(cookie_list)
            
            if not self.page:
                raise Exception("Page not initialized")
            
            # 设置 API 响应监听器
            async def handle_response(response):
                nonlocal captured_comments, captured_works
                url = response.url
                try:
                    # 监听评论列表 API - 多种格式
                    # /comment/list/select/ 或 /comment/read 或 /creator/comment/list
                    if '/comment/list' in url or '/comment/read' in url or 'comment_list' in url:
                        json_data = await response.json()
                        print(f"[{self.platform_name}] 捕获到评论 API: {url[:100]}...", flush=True)
                        
                        # 格式1: comments 字段
                        comments = json_data.get('comments', [])
                        # 格式2: comment_info_list 字段
                        if not comments:
                            comments = json_data.get('comment_info_list', [])
                        
                        if comments:
                            # 从 URL 中提取 aweme_id
                            import re
                            aweme_id_match = re.search(r'aweme_id=(\d+)', url)
                            aweme_id = aweme_id_match.group(1) if aweme_id_match else ''
                            
                            for comment in comments:
                                # 添加 aweme_id 到评论中
                                if aweme_id and 'aweme_id' not in comment:
                                    comment['aweme_id'] = aweme_id
                                captured_comments.append(comment)
                            
                            print(f"[{self.platform_name}] 捕获到 {len(comments)} 条评论 (aweme_id={aweme_id})，总计: {len(captured_comments)}", flush=True)
                    
                    # 监听作品列表 API
                    if '/work_list' in url or '/item/list' in url or '/creator/item' in url:
                        json_data = await response.json()
                        aweme_list = json_data.get('aweme_list', []) or json_data.get('item_info_list', []) or json_data.get('item_list', [])
                        print(f"[{self.platform_name}] 捕获到作品列表 API: {len(aweme_list)} 个作品", flush=True)
                        for aweme in aweme_list:
                            aweme_id = str(aweme.get('aweme_id', '') or aweme.get('item_id', '') or aweme.get('item_id_plain', ''))
                            if aweme_id:
                                cover_url = ''
                                if aweme.get('Cover', {}).get('url_list'):
                                    cover_url = aweme['Cover']['url_list'][0]
                                elif aweme.get('video', {}).get('cover', {}).get('url_list'):
                                    cover_url = aweme['video']['cover']['url_list'][0]
                                elif aweme.get('cover_image_url'):
                                    cover_url = aweme['cover_image_url']
                                
                                captured_works[aweme_id] = {
                                    'title': aweme.get('item_title', '') or aweme.get('title', '') or aweme.get('desc', ''),
                                    'cover': cover_url,
                                    'comment_count': aweme.get('statistics', {}).get('comment_count', 0) or aweme.get('comment_count', 0),
                                }
                except Exception as e:
                    print(f"[{self.platform_name}] 解析响应失败: {e}", flush=True)
            
            self.page.on('response', handle_response)
            print(f"[{self.platform_name}] 已注册 API 响应监听器", flush=True)
            
            # 访问评论管理页面
            print(f"[{self.platform_name}] 访问评论管理页面...", flush=True)
            await self.page.goto("https://creator.douyin.com/creator-micro/interactive/comment", wait_until="domcontentloaded", timeout=30000)
            await asyncio.sleep(5)
            
            # 检查登录状态
            current_url = self.page.url
            if "login" in current_url or "passport" in current_url:
                raise Exception("Cookie 已过期，请重新登录")
            
            print(f"[{self.platform_name}] 页面加载完成，当前捕获: {len(captured_comments)} 条评论, {len(captured_works)} 个作品", flush=True)
            
            # 尝试点击"选择作品"来加载作品列表
            try:
                select_btn = await self.page.query_selector('text="选择作品"')
                if select_btn:
                    print(f"[{self.platform_name}] 点击选择作品按钮...", flush=True)
                    await select_btn.click()
                    await asyncio.sleep(3)
                    
                    # 获取作品列表
                    work_items = await self.page.query_selector_all('[class*="work-item"], [class*="video-item"], [class*="aweme-item"]')
                    print(f"[{self.platform_name}] 找到 {len(work_items)} 个作品元素", flush=True)
                    
                    # 点击每个作品加载其评论
                    for i, item in enumerate(work_items[:10]):  # 最多处理10个作品
                        try:
                            await item.click()
                            await asyncio.sleep(2)
                            print(f"[{self.platform_name}] 已点击作品 {i+1}/{min(len(work_items), 10)}", flush=True)
                        except:
                            pass
                    
                    # 关闭选择作品弹窗
                    close_btn = await self.page.query_selector('[class*="close"], [class*="cancel"]')
                    if close_btn:
                        await close_btn.click()
                        await asyncio.sleep(1)
            except Exception as e:
                print(f"[{self.platform_name}] 选择作品操作失败: {e}", flush=True)
            
            # 滚动加载更多评论
            for i in range(5):
                await self.page.evaluate('window.scrollBy(0, 500)')
                await asyncio.sleep(1)
            
            await asyncio.sleep(3)
            
            # 移除监听器
            self.page.remove_listener('response', handle_response)
            
            print(f"[{self.platform_name}] 最终捕获: {len(captured_comments)} 条评论, {len(captured_works)} 个作品", flush=True)
            
            # 按作品分组评论
            work_comments_map = {}  # work_id -> work_comments
            for comment in captured_comments:
                # 从评论中获取作品信息
                aweme = comment.get('aweme', {}) or comment.get('item', {})
                aweme_id = str(comment.get('aweme_id', '') or aweme.get('aweme_id', '') or aweme.get('item_id', ''))
                
                if not aweme_id:
                    continue
                
                if aweme_id not in work_comments_map:
                    work_info = captured_works.get(aweme_id, {})
                    work_comments_map[aweme_id] = {
                        'work_id': aweme_id,
                        'title': aweme.get('title', '') or aweme.get('desc', '') or work_info.get('title', ''),
                        'cover_url': aweme.get('cover', {}).get('url_list', [''])[0] if aweme.get('cover') else work_info.get('cover', ''),
                        'comments': []
                    }
                
                cid = str(comment.get('cid', ''))
                if not cid:
                    continue
                
                user = comment.get('user', {})
                
                work_comments_map[aweme_id]['comments'].append({
                    'comment_id': cid,
                    'author_id': str(user.get('uid', '')),
                    'author_name': user.get('nickname', ''),
                    'author_avatar': user.get('avatar_thumb', {}).get('url_list', [''])[0] if user.get('avatar_thumb') else '',
                    'content': comment.get('text', ''),
                    'like_count': int(comment.get('digg_count', 0)),
                    'create_time': datetime.fromtimestamp(comment.get('create_time', 0)).strftime('%Y-%m-%d %H:%M:%S') if comment.get('create_time') else '',
                    'is_author': comment.get('is_author', False),
                })
            
            all_work_comments = list(work_comments_map.values())
            total_comments = sum(len(w['comments']) for w in all_work_comments)
            print(f"[{self.platform_name}] 获取到 {len(all_work_comments)} 个作品的 {total_comments} 条评论", flush=True)
            
        except Exception as e:
            import traceback
            traceback.print_exc()
            return {
                'success': False,
                'platform': self.platform_name,
                'error': str(e),
                'work_comments': []
            }
        finally:
            await self.close_browser()
        
        return {
            'success': True,
            'platform': self.platform_name,
            'work_comments': all_work_comments,
            'total': len(all_work_comments)
        }